Managed IT Services for Regional NSW Law Firm
Virtual IT Group (VITG) delivered managed IT services, Microsoft SharePoint, and LEAP Practice Management support for Cater & Blumer Solicitors, a legal services firm specialising in rural and family law, farm and business succession planning, property and conveyancing, wills and estates, commercial and employment law, and litigation and dispute resolution, in Griffith, regional New South Wales, Australia. With a trusted partnership spanning more than six years with VITG and over 30 years in total, including service continuity maintained through a business acquired by VITG, the engagement covered managed services, collaboration platforms, and practice management systems. The result: a secure, fully managed IT environment that supports business continuity, operational efficiency, and ongoing technology modernisation.
Managed IT, Security and Business Outcomes
| What | Scope | When | Where | Result |
| Managed IT Services & Cybersecurity | End-to-end management of infrastructure, user support, cybersecurity, Microsoft Sharepoint, and LEAP Practice Management systems | Ongoing partnership for 6 years (30 years including predecessor relationship) | Griffith, Leeton, Hillston, Coleambally, Regional New South Wales | Secure, reliable and fully managed IT environment, providing greater operational resilience, stronger data protection and peace of mind for staff and clients. |
| Microsoft SharePoint Management | Configuration, governance, collaboration workflows, document management and ongoing support | Ongoing | Griffith, Leeton, Hillston, Coleambally, NSW | Improved document collaboration, secure information sharing and streamlined internal processes |
| LEAP Practice Management Support | Administration, support and optimisation of legal practice management systems | Ongoing | Griffith, Leeton, Hillston, Coleambally, NSW | Reliable access to matter data, enhanced productivity and reduced operational disruption |
| Cybersecurity & Compliance | Multi-factor authentication (MFA), secure remote access, security monitoring and governance controls | Ongoing | Griffith, Leeton, Hillston, Coleambally, NSW | Stronger security posture, improved data protection and support for legal industry compliance requirements |
| Strategic IT Partnership | Technology planning, managed services, advisory support and continuous improvement | Long-term partnership | Griffith, Leeton, Hillston, Coleambally, NSW | Greater peace of mind, reduced technology risk and a trusted IT partner aligned to business needs |
IT Partnership Built Across Decades
Supporting organisations across Griffith and regional NSW requires technology solutions designed for local business conditions and reliable access to support when it matters most. VITG manages Cater & Blumer’s complete IT environment, including IT infrastructure, end-user support, cybersecurity, and strategic technology planning.
“They don’t just recommend what’s possible, they recommend what will actually work for us.” — Tom Klemm, Operations Manager, Cater & Blumer Solicitors
Secure SharePoint and LEAP Practice Management Environment
VITG implemented and maintains secure configurations across Microsoft SharePoint and LEAP Practice Management, ensuring legal documents, matter data, and workflows remain accessible, controlled, and protected. Systems are aligned with the firm’s operational and compliance requirements.
Cybersecurity and Compliance Improvements
To address increasing regulatory obligations and client expectations, VITG introduced multi-factor authentication (MFA), secure remote access, and Australian-hosted data controls. Security monitoring and governance measures have helped strengthen risk management without impacting productivity.
“We have confidence that our data is secure and managed to a high standard without it getting in the way of day-to-day work.” — Tom Klemm, Operations Manager, Cater & Blumer Solicitors
Reliable Support for a Regional Legal Practice
Supporting a team of approximately 20 staff across regional NSW, VITG provides responsive managed services designed around local connectivity and operational realities. Ongoing support reduces disruption, improves system reliability, and gives the firm confidence during critical business situations.
“The biggest impact VITG has had on our business is peace of mind.” — Tom Klemm, Operations Manager, Cater & Blumer Solicitors
