Managed Detection & Response (MDR)

Your security tools are only as good as the team behind them

Most mid-market organisations have some form of endpoint protection in place. Very few have anyone actively monitoring it. With our NIST aligned Managed Detection & Response (MDR) service, our analysts monitor continuously across endpoints and identity. When something is found, they investigate, contain, and respond, threats prioritised by how far they could spread, not how many alerts fired. 

MDR works with the security platforms you already have in place or can readily access. We configure detection policies and put analysts behind every alert, so your existing investment delivers the protection it was designed for. 

Available in three tiers, MDR scales from 24/7 SOC-operated endpoint and identity detection, through to full-stack managed security with SIEM-based log correlation, active threat hunting, and monthly consulting. 

MDR includes: 

  • 24/7 SOC 
  • Endpoint Detection & Response (EDR) 
  • Identity Threat Detection & Response (ITDR) 
  • Security Orchestration, Automation & Response (SOAR)   
  • Operating within a NIST aligned framework 

For organisations looking to strengthen both security and operational resilience, MDR can be delivered alongside our Modern Managed Services (MMS), ensuring your environment is maintained to a defined security standard while being actively protected. 

MDR Delivers 24/7 SOC-operations and response across endpoints, identities and network (with ZDR)

VITG | 24x7 Incident Response

24/7 Incident Response 

Our SOC monitors your environment continuously, responding to incidents while you sleep.

VITG | Breaches are stopped before they spread

Stop breaches fast

We detect and contain threats on endpoints in real-time, so you can keep your business running while others are paying ransoms. 

VITG | 24x7 Incident Response

Detect threats faster 

Real-time global and local threat data is fed directly into your defences, identifying attacks as they emerge rather than relying on yesterday’s information.

VITG | Protect M365 from credential threat

Prevent M365 credential threats 

Stolen credentials cause most breaches. Our analysts spot suspicious logins quickly and shut down compromised accounts before any damage occurs. 

VITG | See when credentials leak

See when credentials leak 

We scan the dark web continuously for any compromised credentials and data, alerting you immediately so that passwords can be reset and controls strengthen before criminals strike.

VITG | Plan ahead with security guidance

Plan with security guidance 

Quarterly sessions with our specialists combined with monthly threat hunting and reporting helps you stay ahead of emerging threats, as well as aligning security investments with your business goals. 

Three tiers. One Security Operations Centre.

Every tier includes 24/7 SOC monitoring and response. Coverage deepens as you move through tiers. 

Professional 

Endpoint & Identity Theat Detection & Response  

  •  24/7 SOC monitoring and response  
  • Endpoint threat detection (EDR)  
  • Identity threat detection (ITDR)  
  • Threat investigation & guided remediation  
  • AI-enhanced threat containment & mitigation  
  • ANZ region-specific threat intelligence feeds  
  • Documented incident handling  
  • Monthly security reporting  
  • 30-day alert retention 

Business

Credential Exposure & Endpoint Vulnerabilities 

Everything in Professional, plus 

  • Endpoint vulnerability discovery
  • Credential exposure management  
  • Quarterly environment-specific consulting 

Premium 

Full-Stack Managed Security Services 

Everything in Business, plus SIEM-based log correlation across cloud, on-prem & hybrid environments

  • SIEM platform management 
  • Full vulnerability assessment & management 
  • Prioritisation of critical security risks 
  • Endpoint threat simulations 
  • Detailed vulnerability reports & remediation guidance 
  • Monthly security consulting 
  • Monthly environment-specific recommendations 
  • 12-month log retention 

Supporting
businesses of
all sizes

Small

Access an entire team of experts that can support your business 24/7, ensuring cyber security and regulatory compliance are continuously managed and met. Protect data and reputation from cyber threats.

Medium

Boost your internal cybersecurity capability, with extra support from Virtual IT Group. Ensure security scales as your business does, to ensure you’re always protected and ready for what’s to come.

Enterprise

We deliver more advanced security solutions that match the complexity of your operations and regulations. More data to protect and more customers relying on you, providing extra support and monitoring.

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