How The Commons Worked with VITG to Open Their Newest Co-Working Space
The Commons has been around since January 2016, when their first co-working space opened in Collingwood, Melbourne.
Over the last 6 years, they have opened 11 locations across Melbourne and Sydney.
“Our aim is to bring people together in a shared working environment, providing a space to make meaningful connections at work and that people love to come to work in,” says Linda Fountain, Executive Assistant at The Commons.
“VITG has worked with us on opening the majority of our co-working spaces and has been great every time. They really care and take the time to understand and educate us to make sure we know why something is happening.”
Linda Fountain
Executive Assistant
The Challenge
We are growing rapidly, and VITG has supported us through that growth.
Surry Hills in NSW is our latest workspace, and I’m sure we will be creating more with VITG in the future.
As a co-working space, one of our biggest priorities is that our clients have fast, reliable Wi-Fi. VITG has delivered this for us across all our locations, including this new one in Surry Hills, NSW.
The Solution
“The Commons has a great relationship with VITG. We have a custom ticketing system setup and have full visibility across all sites. VITG has been great at teaching us initial troubleshooting steps, so we can sometimes help ourselves with the easy stuff.
We have new staff starting all the time with our growth, and VITG has been great at supporting us with the constant growth,” says Fountain.
“There were major delays with builders, but VITG was able to be flexible, working during and after hours to ensure we opened our new space on our scheduled date.”
The Results
“Our Surry Hills co-working space is open and operating. The technology running the office is set up and works seamlessly.
VITG’s IT services have well and truly exceeded our expectations,” says Fountain.
