Leading Managed Services & IT support Canberra

Take advantage of extensive, tailored IT support provided by Australia’s premier Managed IT Service Provider.

VITG allows you to access a wide range of IT resources on a 24/7 basis, allowing Canberra businesses to focus on their core business while maximising the use of technology to support your business objectives.

Have the freedom to grow your business knowing that your IT is backed by Canberra’s most experienced Managed Service Provider.

Fill in the form to find out how we can provide your business with local Canberra IT Support for your needs and goals.

Measuring our success

Ranked #1

CRN Australia’s Fast50 Leader Award 2023


2023 Tech


MSP of the
Year 2022

Ranked #3

Channel Futures Australian MSP 501 list 2022

Illawarra business awards

‘Excellence in
Innovation’ winner

VITG’s IT Support Canberra enables operational growth and success

Canberra is known for progressive innovation and as a launching pad for successful business, placing immense importance on IT.

For Canberra businesses, it’s essential that IT goes beyond basic functionality, acting as a key driver for growth and a facilitator of innovation while ensuring no interruptions to operations. This demands dynamic, flexible, and expandable IT support and setup that meets your present requirements while also preparing you for future challenges.

Managed IT support and services, as provided by an award-winning company like VITG, are designed specifically for these needs. VITG’s expertise gives Canberra businesses access to advanced technology, proactive assistance, and strategic guidance, ensuring their IT infrastructure is not only supportive but also completely futureproofed.

This combination allows Canberra companies to concentrate on their core business tasks and goals, confident that their IT is not just strong and compliant, but also helping them achieve growth – while growing with them. Ultimately, Managed Service Providers like VITG offer the IT support, assurance and technical skills essential for Canberra companies to excel in a competitive environment.

VITG’s IT Support Canberra assists your business to:

Reduce downtime & increase productivity

By achieving early issue detection and quick resolution through proactively monitoring and maintaining IT systems. Leveraging our expertise and advanced tools, we optimally manage your IT environment, applying best practices and offering strategic IT planning. This managed IT support lets Canberra businesses concentrate on core business functions knowing they have stable, secure, and high-functioning IT systems, improving overall operational efficiency.

Gain peace of mind & IT confidence

By putting your technology infrastructure in our expert hands. From our Canberra-based offices, we offer continuous monitoring, hardened security measures, and quick problem-solving, minimising IT disruptions. Benefit from up-to-date, compliant IT systems backed by reliable IT support, reducing risks and downtime, and allowing you to focus on growth with confidence in

Achieve business agility & flexibility

By offering scalable and adaptable technology solutions to meet your changing business requirements. VITG’s expertise in the latest technologies ensures you can quickly adjust to market shifts and new trends, both in Canberra and elsewhere. Our flexible resource management handles IT complexities, allowing your business to adapt and scale without the limitations of internal IT support and management.

Improve security, monitoring & reporting

By employing stringent security protocols and systems, we protect your business from cyber threats and data breaches. Continuous monitoring allows for real-time issue detection, while detailed reporting provides insights into IT performance and security. This strategy not only strengthens the security stance of Canberra businesses but also provides a clear view of your IT landscape, helping to enable informed decision-making.

Access the latest technology & applications

By utilising our knowledge and resources, we keep you up to date with emerging technologies and trends both local to Canberra and globally. We guide your technology investments, manage software updates, and seamlessly integrate new applications, ensuring compatibility with minimal disruption. This access to the latest technology improves operational efficiency, drives innovation, and maintains your competitive edge in the fast-paced digital world.

Maintain your business’s end-to-end IT needs with the best IT support Canberra can provide.

VITG’s IT support and managed services cover all bases. Keeping Canberra businesses secure and safe while empowering employees to do their best work and keep systems working as they should.


Gain 24/7 access to skilled technicians through our service desk, delivering in-depth IT support whenever you need it. This ensures quick issue resolution no matter when they occur. This constant IT support greatly reduces downtime, boosts productivity, and drives employee morale by offering quick solutions to their tech challenges. This creates a dependable IT landscape, allowing Canberra businesses to work with confidence, backed by always-available support. This contributes to enhanced operational effectiveness and boosts your reputation for reliability and outstanding customer service.


IT support gives your employees access to the right IT applications, services and equipment, whenever they need it. We make sure only the approved individuals have access, allowing zero interruptions to their work, while also ensuring the security of important information or data.


Maintain your IT infrastructure and applications in top condition to avoid unforeseen breakdowns. Routine upkeep not only improves system dependability and extends the life of your IT resources, but also ensures applications are current and secure, protecting against potential risks. Such diligent maintenance aids in uninterrupted operations and enhanced user experience and positions Canberra businesses to benefit from the newest tech developments. This ongoing attention to your IT environment is key to nurturing your organisation’s growth and stability.


Actively oversee and address potential problems before they affect your users with continuous IT support and monitoring. This proactive approach reduces downtime, ensures steady operational performance, and improves system dependability. It also boosts security by proactively detecting threats. Through early problem identification and resolution, Canberra businesses can achieve smoother operations, lower maintenance expenses, and deliver superior services. This leads to improved satisfaction among customers and employees and establishes a stronger and more reliable technology foundation.

cyber security for business

Safeguard your data and IT infrastructure against unauthorised intrusion. IT support and managed services play a vital role in securing your sensitive data, maintaining regulatory compliance, and reducing the risk of attacks or breaches. With enhanced security protocols, speedy identification of threats, and rapid response tactics, your digital assets will be well-protected. This robust security framework not only secures vital data but also drives customer confidence and enhances your Canberra business’s credibility.


Gain clear insight into your IT infrastructure’s performance in relation to set KPIs. Receive crucial information about how your technology is functioning, shining a light on performance, utilisation, and efficiency. These detailed reports help you to make well-informed decisions, highlighting areas requiring enhancement or investment. Monitoring vital metrics and trends allows for better allocation of IT resources, improvement in system efficiency, and early identification of potential problems. This methodical approach to IT management promotes ongoing refinement, propelling Canberra’s business development and tech innovation.


Carry out regular assessments of your network, applications, and systems to establish a tailored IT roadmap and strategy for your business. This roadmap will be aligned with your business’s unique needs and challenges, encompassing all essential IT standards and regulatory compliances. Frequent consultations with your managed IT support provider ensure that your business remains aligned with its goals and that your roadmap evolves with your business’s growth and changes. This keeps you proactively prepared for the future.


Enjoy the benefits of a dedicated account manager who offers expert, customised advice on your technology strategy, tailored specifically to your business. This individual serves as a direct point of contact, building a comprehensive understanding of your unique business needs and objectives, leading to customised managed IT solutions. They streamline communication, ensure quick issue resolution, and assist in strategising for future IT advancements. This focused IT support leads to more efficient IT operations, greater alignment with your business goals, and an improved overall technology experience for your Canberra business.

Local Canberra offices. Local IT support Canberra.

A local, Canberra-based Managed Service Provider provides faster on-site assistance, a better grasp of the regional infrastructure, and services that are more tailored to your individual needs. Communication becomes simpler, and there’s an ability to quickly adapt to local shifts, which helps in securing lasting relationships and delivering customised IT support and solutions. Additionally, a Canberra-based Managed Service Provider can enhance community connections and play a significant role in supporting the local economy.

VITG has a dedicated office in Canberra, offering hyper-localised IT support and managed services for your business. Being local to Canberra, we’re always on hand and ready to help you out – from daily IT support to office set-up to staff onboarding.


57 – 59 Yambil Street,
Griffith NSW 2680

IT Support Canberra provides for businesses, big and small.

The IT requirements of Canberra businesses are rapidly growing, encompassing everything from team support to cybersecurity. Partnering with a Managed Service Provider like VITG grants you continuous access to additional resources and a wide range of IT expertise. This means constant availability of the necessary IT support you need to maintain operations and stay competitive.

We prioritise understanding your Canberra-based business, enabling you to fully utilise technology and ensuring you have high quality IT services to meet your business objectives.


Get access to a qualified, full-service IT team – without having to hire them. A complete outsourced resource to help your business function and grow.


Support business growth through proactive IT management. An outsourced IT team allows you to focus on your business without having to worry about IT.


Increase your IT capacity and compliment internal resources with immediate access to specialised expertise and customised IT management when you need it.

What can be achieved with Managed IT Support Canberra?

Explore how VITG has supported one client across over a decade of growth, change and location moves to enable them to serve and hire internationally, implement hybrid work environments, and strengthen their cyber security. All while maintaining the most up-to-date technology and applications.

Partnering with a Managed Service Provider for customised IT support has allowed the client to grow up to 30% year on year and take the pressure off their employees to manage IT issues.

“Most managed IT service providers do the basic service desk. But VITG has a large team and depth in multiple areas, which most managed service providers don’t have. It’s been great to have a partner ready to support each stage of our growth.”

VITG – #1 Provider of IT Support Canberra

VITG is an IT Managed Services Provider (MSP) that supports over 1400+ clients across Canberra, Australia and the globe. Through our combined expertise, strategic thinking, and innovative ideas, we help our Canberra clients by taking the management of their technology out of their hands, enabling them to focus on what they do best.

We understand that technology isn’t a one-size-fits-all solution. We dedicate time to deeply understanding your business requirements, ensuring the technology employed is customised to support your objectives.

This approach has earned us a reputation as one of the world’s leading Managed Service Providers, especially noted for our contributions to Cyber Security innovation.

For us, simplicity, efficiency, and security are more than mere slogans.

Built on the principles of flexibility and agility, VITG tailors solutions to boost operational effectiveness for our varied client base across multiple sectors. What sets us apart is our ability to provide personalised IT support reminiscent of the care small businesses offer, while simultaneously upholding our position among Australia’s top five largest Managed IT Service Providers.

VITG’s core focus is providing an innovative managed service to our Canberra clients. A service that not only supported clients with a custom or tailored approach but provided them with access to the best technology in the world.


managing 25,000+

network devices


Ready to make your IT work better for you?

Discover how Australia’s leading IT support and managed services provider is helping Canberra businesses achieve better security, faster growth, and bigger IT ROI.