Meet Our Team
Our team combines passion and
industry experience to provide you with
innovative solutions tailored to your
business needs
Bio
Christian Pacheco
Chief Executive Officer
Christian Pacheco is a dedicated leader driving innovation and efficiency in managed IT services. As Chief Executive Officer of Virtual IT Group (VITG), Christian focuses on leveraging technology to enhance service delivery and client collaboration.
With a commitment to tailored solutions, he has played a key role in integrating automation and advanced tools like the Orchestrator platform to streamline operations. Christian’s expertise and leadership ensure VITG continues to deliver reliable, high-quality IT and cybersecurity solutions, supporting businesses in achieving their goals in an evolving digital landscape.
Bio
Diana McFarlane
Chief Executive Officer
Diana McFarlane is a seasoned Senior Finance Leader with extensive experience in managing financial functions within high-growth digital infrastructure, ASX-listed, and investment management companies. As CFO at VITG, Diana brings strong expertise in financial strategy, corporate governance, and compliance, with a proven track record of driving organisational growth and operational efficiency.
She is a trusted advisor to executive teams and boards, leveraging her deep technical accounting background and strategic insights to enable business success and mitigate risk. Diana is passionate about digital transformation and the development of high-performing finance teams that support scalable business growth.
Bio
Bernard Moran
Chief Experience Officer
Bernard Moran is the Chief Experience Officer at Virtual IT Group (VITG), bringing a wealth of leadership experience in both corporate environments and high-profile international events. With an MBA and a background as a CEO and General Manager, he excels in stakeholder relations, strategic alignment, and team management. Bernard has been instrumental in shaping VITG’s customer-focused initiatives and ensuring that the company delivers outstanding IT solutions with a focus on security and process excellence. His leadership drives VITG’s commitment to continuous improvement and innovation.
Bio
Nicholas O’Han
Chief Operations Officer
Nicholas O’Han is a results-driven executive dedicated to delivering operational excellence and fostering growth at Virtual IT Group (VITG). As Chief Operations Officer, he leads with a focus on optimising processes, driving strategic initiatives, and ensuring exceptional service delivery for clients. Nicholas is passionate about leveraging technology to create value and achieve sustainable business success.
Bio
Chris Troncone
Chief Services Officer
Bio
Matt Flack
Chief Data Officer
Bio
Stephen Burns
Chief Information Officer
Stephen is a results-driven CIO with over two decades of experience delivering innovative technology solutions to solve business challenges and create opportunities. With expertise in systems architecture, infrastructure management, and building high-performance teams, he excels in aligning technology with strategic goals. Stephen’s career spans industries such as finance, recruitment, education, and non-profits, where he has led transformative projects and fostered positive, high-performing cultures. At VITG, Stephen is dedicated to unlocking the potential of technology to drive success for businesses.
Bio
Rob Banister
Chief Technology Officer
With over 25 years of IT experience, Rob Banister excels in delivering complex solutions and guiding teams to success. As CTO at VITG, he combines technical expertise with leadership to drive innovation and provide exceptional results for clients.
Bio
Andrew Tucker
Non-Executive Board Member – Operations
Andrew is a seasoned IT industry leader with over two decades of experience building and scaling successful technology businesses. As a Board Member at VITG, he brings invaluable strategic insights and operational expertise to the team. Andrew’s proven track record in driving growth and innovation is complemented by his passion for mentoring and giving back to the community.
Bio
Pas Pierro
General Manager of People & Culture
Pas leads VITG’s people and culture strategy, ensuring the team is empowered to deliver exceptional results. With decades of experience in human resources, operations, and customer service, he has a deep understanding of what drives team success. Known for his collaborative leadership style, Pas is passionate about helping people reach their full potential. He is dedicated to creating a workplace where technology and talent combine to make work life better for everyone.
Bio
John Lane
General Manager of Sales
John Lane is a results-driven leader at VITG, focused on delivering tailored IT solutions that empower businesses to thrive. As General Manager of Sales, he excels at building strong client relationships and ensuring seamless service delivery. With expertise in IT strategy, cloud solutions, and managed services, John is dedicated to driving meaningful outcomes for clients. His people-first approach and commitment to excellence make him a trusted partner in achieving business success through technology.
Bio
Michelle Hamlyn
Head of Finance
With a strong background in accounting and financial management, Michelle plays a key role in supporting VITG’s professional and reliable service delivery. Her financial oversight and strategic insights ensure smooth operations, reinforcing VITG’s commitment to excellence.
Bio
Will Thomas
Principal Consultant
Will specialices in crafting innovative IT solutions that enhance productivity and safeguard critical business systems. His expertise spans server architecture, VMware ESX, IT infrastructure management, and data security. At VITG, Will is dedicated to empowering clients with tailored strategies that drive digital transformation and sustainable success.
Bio
Troy Garner
Head of Solutions
Troy combines technical expertise with a strong commitment to delivering exceptional customer outcomes. He has successfully designed and implemented complex IT solutions for government and corporate clients. Driven by a passion for innovation, Troy ensures every VITG customer receives tailored solutions that align with their unique business goals.
Bio
Nathan Gardiner
Head of Business Development
Nathan brings a wealth of expertise in IT security, networking, cloud solutions, and telephony. With a passion for connecting people to innovative solutions, Nathan is dedicated to driving value for SMEs across Australia. His rich experience in sales and client relationships is matched by his genuine commitment to ethical and mutually beneficial outcomes. Nathan thrives on helping businesses succeed with the best in IT support and strategy.
Bio
Jacob Merchant
Head of Professional Services
Jacob leads VITG’s Professional Services team with a focus on delivering tailored technology solutions and exceptional customer experiences. He specialises in managing complex projects, including cloud migrations, infrastructure upgrades, and network implementations, while driving operational efficiency and fostering collaboration. Jacob’s dedication to innovation and team leadership ensures VITG continues to exceed client expectations and achieve outstanding results.
Bio
Meg Visser
Head of Marketing & vCIO
With over 15 years of experience across tech giants, startups, and global businesses, Meg brings unmatched expertise in IT strategy and marketing. As VITG’s vCIO and Head of Marketing, she drives impactful digital transformations, strengthens cybersecurity, and spearheads creative marketing initiatives. A passionate advocate for diversity in technology, Meg also leads VITG’s ESG Committee, championing equality and inclusion.
Bio
Jason Jarvis
Head of Commercial
Jason leads the commercial strategy at Virtual IT Group (VITG), driving impactful results through innovative IT solutions. He specialises in strategic relationships, go-to-market strategies, and managed security services. With a passion for delivering value to clients, Jason combines industry expertise and a results-driven approach to achieve business success.
Great IT
starts here
Ready to take the next step? Talk to our
team about how we can support your
business objectives with award-winning
IT support and services.
