How Eastern Plant Hire uses VITG’s IT Leadership Services
Eastern Plant Hire (EPH) is a family-owned and operated business since 1996. We specialize in the hire of plant and trucks across Melbourne, Brisbane, and Sydney. Our services include the equipment hire of excavators, skid steer loaders, dozers, and backhoes, to name a few.
Our extensive range of trucks for hire includes tandem tippers, truck and dogs, and semi tippers. From major infrastructure projects to backyard jobs, we can supply the truck and/or plant hire needs to match any job. We also offer material disposal as part of our services with our truck hire to a network of over 100 trusted material disposal sites across the three states.
“VITG provides a comprehensive managed service solution for EPH. VITG was engaged through their vCIO service to help identify and provide a solution for a new ERP system through a tender process led by Megan Visser and Matt Flack. This service also helped identify other areas within our business that would benefit from other solutions available to businesses like ours.”
“The relationship I have built with the VITG staff over my time has been great and beneficial to both parties. It has helped VITG understand our business better and provide solutions based on this knowledge.” Aaron Loader, Credit Manager
The Challenge
Eastern Plant Hire was in a position where they knew they needed to change their technology but weren’t sure where to start.
“Inefficient processes and programs, expensive to maintain current ERP system, old technology, systems that rely on too few to resolve if a problem is experienced, and too many programs that don’t speak to each other,” were just some of the challenges, says Loader.
How Has Your Business Been Improved by VITG?
VITG’s IT Leadership Consultants undertook analysis across EPH’s workforce to identify the key areas of concern. In addition, they analyzed EPH’s business plan and wrote an IT strategy that aligned with the business goals.
“Microsoft Teams, OneDrive, and SharePoint are used to communicate more effectively within our departments and also access shared files remotely. Moving our filing system into the cloud has increased our flexibility, reducing our reliance on office servers and enabling staff to work remotely. Multi-factor authentication has improved our security. Ensuring our data is secure is of vital importance to our business. Improved redundancy processes have ensured minimal downtime or loss of productivity.” These are just a few of the areas VITG has improved since we signed up for their vCIO service, says Loader.
The Results
Eastern Plant Hire’s technology has gone through a huge change. VITG has led a tender process to replace EPH’s ERP system and will take the lead on the project implementation, along with creating their IT strategy and assisting in the implementation. The result has been transformational for EPH.
“The engagement with VITG has been excellent. Both Megan and Matt have been very professional throughout and continue to be post-engagement. They both provided unbiased and knowledgeable views on all topics of concern. They have been fantastic in leading the presentations to the EPH leadership team and taking control of each meeting, not afraid to pull back into line if it appears to be going off track.”
