How Vidchem Used VITG to Update Their Business Technology
Vidchem was established in the 1980s, partnering with a European manufacturer of pharmaceutical glass and plastic packaging to distribute their products in Australia and New Zealand.
Vidchem offers the Australasian market a wide range of packaging solutions for the pharmaceutical, veterinary, personal care, and household product markets. Vidchem also represents globally renowned packaging companies, including Guala Dispensing, Albea, Gerresheimer, and Taplast, working with multi-national and Australian-owned organizations, large and small.
What do your employees think about VITG?
Vidchem has used VITG as our IT experts for over 20 years. We see VITG as professional, reliable, and trustworthy, with the necessary expertise and knowledge to advise us on our current and future IT infrastructure requirements, as well as being able to assist with any day-to-day IT support. VITG provides a multifaceted service with a depth of knowledge to draw upon from various experts. Matthew McCarthy , Director.
The Challenge
Vidchem was running their business on a server in their office that needed to be replaced. It was no longer serving their business efficiently and had run out of warranty.
The Solution
VITG provided Vidchem with a number of options, from a like-for-like replacement to cloud-based solutions. Vidchem’s old server was replaced with one that is in line with current technology trends and standards.
In addition, VITG monitors and supports Vidchem’s IT network, carrying out proactive maintenance and providing IT support where required.
The Results
“Our experience with VITG throughout this project was straightforward and well planned in advance. From quotation and proposal of alternative options to implementation and on-site installation, communication was clear and concise,” says McCarthy.
“In our experience, VITG has been able to step in to provide as much support as required for any IT-related task, from assisting with annual software upgrades to the relocation and installation of infrastructure at a new office.”
